Privacy Policy

This Privacy Policy explains how Vorzenaro handles information in connection with your use of vorzenaro.com and your purchases of fragrance products.

1. Information We May Receive

Depending on how you interact with our website, we may receive your name, billing or delivery address, email address, telephone number when provided, order details, transaction information, payment-related information handled through payment providers, device and browser information, IP address, website activity, and communications sent to customer support.

2. Use of Information

Information may be used to process and fulfill purchases, provide order and delivery updates, respond to customer service and return requests, administer and improve the website, maintain website security, address misuse or suspected fraud, meet applicable legal and recordkeeping requirements, and provide marketing communications where permitted.

3. Payment Information

Payments are processed through the payment methods and payment service providers available during checkout. Payment-related information may therefore be processed by the applicable payment provider rather than being directly stored by us.

4. Cookies and Similar Technologies

Vorzenaro may use cookies and similar technologies to support website functionality, remember preferences, understand site performance, maintain security, and improve the shopping experience.

Depending on your browser and device settings, you may be able to restrict or remove cookies. Certain website functions may be affected when necessary cookies are disabled.

5. Sharing Information

Where reasonably necessary to operate the store, information may be provided to service providers supporting website operation, payment processing, order fulfillment, delivery and tracking, security, customer support, analytics, or permitted marketing activities.

Information may also be disclosed where required by applicable law, regulation, legal process, or a valid governmental request.

6. International Processing

Depending on the location of customers, service providers, and business operations, information may be processed or stored in a location different from the country or region where you live, subject to applicable legal requirements.

7. Data Retention

Information is retained for as long as reasonably necessary for order administration, customer support, security, recordkeeping, dispute handling, and applicable legal obligations.

8. Data Security

We use reasonable administrative and technical measures intended to protect information handled through our website and business operations. No electronic transmission or storage method can be guaranteed to be completely secure.

9. Privacy Rights and Choices

Depending on applicable law and your location, you may have rights concerning your personal information, including requests for access, correction, deletion, or other legally available choices.

Privacy-related requests may be sent to service@vorzenaro.com. We may need to verify a request before taking action.

10. Children's Privacy

Our website is intended for general retail customers and is not designed for the intentional collection of children's personal information in violation of applicable law.

11. Third-Party Websites

Our website may contain links to third-party websites or services. Their information practices are governed by their respective policies.

12. Changes to This Policy

This Privacy Policy may be revised when our website, business practices, or applicable requirements change. The version displayed on this page is the applicable version for this website.

13. Business Information

Brand: Vorzenaro

Website: vorzenaro.com

Operating Company: Beijing Qiansi Technology Co., Ltd.

Owner: Ma QianWen (马倩雯)

Product Category: Fragrance products

Address: Lingxian Town, Beijing Daxing International Airport New Area, No. 1 Yuanping North Road, Daxing Airport Free Trade Zone Innovation Service Center, Building E10, 2nd Floor, Room A2576

Email: service@vorzenaro.com

Phone: 00852-8601341